Production Time

• Each item is made to order, with a typical production time of 2–3 weeks.

• Production times may vary slightly depending on demand and complexity.

 

Shipping

• All orders are shipped using insured delivery to protect your valuable jewellery.

• Shipping costs are calculated at checkout and are not included in the product price.

• You will receive a tracking number via email once your order has shipped.

 

Delivery Time

• Delivery within Finland typically takes 2–5 business days after shipment.

• International deliveries may take longer, depending on customs and postal services in the destination country.

 

Delays and Issues

• While we strive for timely delivery, we are not responsible for delays caused by postal services, customs inspections, or unforeseen events.

• If your package is delayed or lost in transit, please contact us and we will assist with tracking and claims.

 

Shipping Restrictions

• We currently ship to all EU countries.

• If you need to ship outside the EU, please contact us directly for assistance.

 

Contact

• For any shipping questions or concerns, please reach out.